Optometric Assistant | Front Desk
Are you someone who enjoys helping people, thrives in a fast-paced healthcare environment, and takes pride in delivering exceptional patient care? iSight Optometry is looking for a full-time Optometric Assistant / Front Desk Team Member to join our welcoming and experienced team.
This is an exciting opportunity to build a rewarding career in optometry while working alongside passionate professionals in a supportive, patient-focused clinic.
Who We Are
iSight Optometry has proudly served the Kelowna community for over 60 years. We are a well-established practice known for delivering high-quality eye care and personalized service to every patient who walks through our doors. Our close-knit team values collaboration, continuous learning, and creating an exceptional patient experience from start to finish.
What You'll Do
As an Optometric Assistant, you'll play a key role in both the clinical and administrative sides of the practice. Responsibilities include:
- Welcome patients with a warm, friendly, and professional attitude.
- Check patients in and out while ensuring a seamless appointment experience.
- Perform pre-testing and diagnostic procedures in preparation for the Optometrist.
- Assist the clinical team with patient care and daily clinic operations.
- Schedule appointments and manage incoming phone calls.
- Maintain accurate patient records and documentation.
- Support the team in keeping the clinic organized and running efficiently.
- Deliver an exceptional patient experience during every visit.
Who You Are
We're looking for someone who:
- Has a genuine passion for helping people and providing outstanding patient care.
- Is warm, personable, and enjoys building relationships with patients.
- Is detail-oriented and takes pride in accuracy.
- Can confidently multitask and stay organized in a busy clinic environment.
- Thrives in a collaborative, team-oriented workplace.
- Stays calm, positive, and energized in a fast-paced setting.
- Is proactive, dependable, and eager to learn new skills.
- Brings curiosity and enthusiasm to the clinical side of optometry.
Qualifications
- Minimum 1 year of experience in an optometric or medical office is preferred.
- We are happy to train the right candidate with the right attitude and willingness to learn.
- Must be reliable, dependable, and able to consistently commute to our Kelowna clinic.
- Strong communication and customer service skills are essential.
What We Offer
- $21.00 per hour
- Full-time position (40 hours per week)
- Monday to Friday schedule — No evenings or weekends
- Employer-paid health, dental, and vision benefits
- Paid holidays and sick time
- Bonus pay opportunities
- Free on-site parking
- Supportive, collaborative, and close-knit team environment
- Opportunities to develop valuable clinical and patient care skills
Schedule
- Full-time (40 hours per week)
- Monday to Friday
- No weekends
Join Our Team
If you're looking for a career where you can make a meaningful impact on patients every day while working with a supportive and experienced team, we'd love to hear from you.
Apply today and become part of the iSight Optometry family!
