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Posted July 12, 2026
Downtown Eye Care & The Contact Lens Department

Optometric Technician

Downtown Eye Care & The Contact Lens Department
Ottawa, ON, Canada Full Time
Compensation: $18 to $20 Annually

Our mission is to provide clients with quality, personalized eye care to maximize their vision and protect their ocular health throughout all stages of life. If you enjoy working with people and having a job that includes a variety tasks and learning opportunities, we look forward to receiving your application. We are a small group that needs help welcoming and guiding patients through our office. This will include serving patients, problem-solving, and multi-tasking.

To ensure a successful experience, you have the ability to be energetic in a busy environment, have strong interpersonal skills with a desire to learn. Our office is currently in a digital transition, so excellent computer skills are ideal for this position.

Key Responsibilities

  • Conduct preliminary diagnostic testing using automated equipment and accurately record results in electronic patient records.
  • Welcome and assist patients, ensuring a positive, professional, and patient-centered experience.
  • Maintain the cleanliness and organization of shared clinic and office spaces.
  • Coordinate and manage patient flow to support efficient clinic operations.

Secondary Responsibilities

  • Answer and direct incoming phone calls in a professional and courteous manner.
  • Receive, process, and organize product orders while maintaining accurate inventory levels.

Knowledge, Skills and Abilities

  • Ability to deliver exceptional customer service.
  • Excellent written and verbal communication skills; proficiency in English is required, and French is considered an asset.
  • Strong critical thinking and problem-solving skills with a focus on enhancing the patient experience.
  • Ability to work both independently and collaboratively within a team environment.
  • Strong organizational, time management, and communication skills, including active listening, verbal, and written communication.
  • Ability to prioritize tasks and manage multiple responsibilities in a busy healthcare setting

Preferred Qualifications

  • Previous experience in an optometric, ophthalmic, or other healthcare-related setting is considered an asset.

Assets

We thank everyone who took the time to apply for this position; however, only qualified applicants will be contacted.

Job Types: Full-time, Part-time, Permanent

Part-time hours: 20-40 per week

Salary: $18.00-$20.00 per hour