Optometric Assistant | Pre-Test Technician
Optometric Assistant | Pre-Test Technician
Full-Time | On-Site | Waterdown, ON
Position Overview
At our clinic, we believe exceptional eye care begins with an outstanding patient experience. We are looking for a motivated, patient-focused, and detail-oriented individual to join our team as an Optometric Assistant / Pre-Test Technician.
In this role, you will work closely with our doctors and clinical team to support patient care through pre-testing, diagnostic imaging, patient preparation, and clinic flow. You will play an important role in ensuring patients feel comfortable, informed, and supported throughout their visit while helping our clinic operate efficiently.
This is an excellent opportunity for someone interested in healthcare who enjoys working directly with patients in a fast-paced and collaborative environment.
What You'll Do
Clinical & Pre-Testing Responsibilities
- Perform preliminary testing and diagnostic imaging prior to patient examinations
- Gather patient history and accurately document information within the clinic's EMR system
- Prepare patients for examinations and assist with patient flow throughout the clinic
- Conduct diagnostic testing including autorefraction, tonometry, retinal imaging, visual fields, OCT, and other clinical testing as required
- Ensure all patient records are complete and up to date prior to examinations
- Assist doctors with clinical procedures and day-to-day patient care needs
- Maintain and prepare testing equipment and examination rooms
- Educate patients on testing procedures and answer basic questions regarding their visit
Patient Experience
- Welcome patients and provide a friendly, professional experience
- Guide patients through each stage of their appointment
- Communicate clearly and compassionately with patients of all ages
- Assist in creating a positive and efficient clinic environment
Administrative Support
- Schedule, confirm, and reschedule appointments as needed
- Support patient check-in and check-out processes
- Manage patient communications via phone and email
- Maintain accurate patient records and documentation within the EMR system
- Collaborate with the clinical and administrative teams to ensure efficient clinic operations
Who You Are
- Friendly, professional, and patient-focused
- Detail-oriented with strong organizational skills
- Comfortable working in a fast-paced clinical environment
- Excellent communicator with strong interpersonal skills
- Able to multitask and adapt to changing priorities
- A collaborative team player who enjoys supporting both patients and colleagues
- Eager to learn and grow within the optometric field
Qualifications
- Previous experience in an optometry, ophthalmology, medical office, or healthcare setting is considered an asset
- Experience with pre-testing equipment or diagnostic imaging is preferred
- Strong customer service and communication skills
- Comfortable learning new technology and clinical procedures
- Experience using EMR systems is considered an asset
Compensation & Schedule
- Starting wage: $21–$23/hour, based on experience
- Opportunity for wage review following successful completion of probation
Full-Time Schedule
- 4 weekdays: 8:00 AM – 5:30 PM
- Wednesdays: 10:00 AM – 7:00 PM
- 1–2 Saturdays per month: 8:30 AM – 12:30 PM
Perks & Benefits
- Medical and dental benefits after probation
- Ongoing training and professional development
- Supportive team environment
- Opportunities for growth within the clinic
- Snacks provided on late days
About Us
We are a well-established clinic that has proudly served the Waterdown community for over 45 years. As a trusted local institution, we have built long-standing relationships with our patients, local businesses, and healthcare providers. We are committed to combining advanced technology with compassionate care, creating an exceptional experience for every patient who walks through our doors.
