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  • Frame Stylist/Optometric Assistant/Optician

    Advanced Vision Eyewear Boutique
    Nov 28, 2018

    Job Summary

    Our ideal candidate will be: fashionable, possess great interpersonal skills, is inspiring and approachable at all times, provide exemplary customer service skills that appear natural and know how to manage all clients.

    Purpose of the Position:

    The Frame Stylist/Optometric Assistant/Optician will be responsible for the patient's overall experience, from when the patient enters the office through their entire experience at the boutique.

    Position Duties:

    • Greet clients in a friendly and professional manner while building rapport.
    • Pretesting patients (Autorefractor, Lensometry, Non-contact Tonometry, Topography, Humphrey Visual Field, OCT), contact lens teaches, reception and administrative duties (booking appointments, etc).
    • Once patients have done their examination with the doctor, take over and guide the patient through the rest of the boutique experience: Assist patients with frame selection, styling, fitting, lens selection and measurements.
    • Enter lab orders and accurate patient information.
    • Verify prescription eyeglasses and notify patients when eyewear is ready.
    • Dispense, adjust and repair eyewear.
    • Schedule follow up appointments as needed.
    • Instruct patients on proper eyewear use and care of new eyeglass lenses.
    • Troubleshoot and problem solve eyewear concerns and issues to ensure patient satisfaction.
    • Monitor job status from optical labs and ensure accuracy and quality.
    • Maintain the general appearance of the dispensary and reception area.
    • Effectively manage patient encounters including sales, concerns, after care and communications with professionalism + personality.
    • Participate in personal and team development training and initiatives including staff meetings & continuing education.
    • Establish and maintain effective working relationships with co-workers, senior team, suppliers and the general public.
    • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures.
    • Responsibilities can change without notice, may be updated frequently and are not limited to the list above.

    Job Type / Category

    • Locations both in Hamilton Downtown & Uptown.
    • Luxury frames: Thierry Lasry, Anne & Valentin, Rapp, Lunor, Cutler & Gross, Etc.
    • Attractive hourly rate $18-20 (Up to 40K) + incentives. (Compensation for Opticians can be negotiated based on experience.)
    • Ideal working hours: 8:30am - 5:30pm Tuesday/Wednesday/Friday, 10:00am - 7:00pm Thursday, 8:30am - 2:30pm Saturday.

    This is an amazing opportunity for those looking to expand their optometric career & work with the best products in the industry.

    We are looking for full-time & long-term candidates only.

    Required Education, Skills and Qualifications

    • Lensometry
    • Repair and adjustment of frames.
    • 2-5 years experience in a sales/admin role. (Within the retail/optometric setting considered an asset but not required.)
    • Experience in the fashion industry selling high-end products is considered an asset.
    • Must be able to work Tuesday through to Saturday.
    • Must be fluent in Microsoft Office, have sufficient typing skills and experience with both Mac & Windows.
    • Must be adaptable/coachable.
    • Must have a sense of urgency and not be intimidated by new experiences but rather eager to seize opportunity.
    • Successful candidate must be courteous and punctual.
    • Must be extremely detail-oriented, receptive to change and willing to learn new skills.
    • Strong interpersonal abilities are required, as well as the ability to think critically and solve problems.

    Company Profile

    Our involvement in the fashion community in Hamilton & GTA allows us to stand out and become a front-runner in the eyewear industry in Ontario. Our first annual Charity Eyewear Event, VUE was a smashing success and we plan to keep building the momentum that catapults our vision and name as the #1 choice for Hamilton & GTA residents.

    We believe in making a vision of every individual.

    Please visit us:

    Job Type: Full-time

    Salary: $18.00 to $20.00/hour for Frame Stylists/Optometric Assistants
    Salary for Opticians to be determined based on experience.